Returns Policy

If you are not completely satisfied with your purchase, we’re sorry to hear that, however, simply return the item to us in its original unused condition within 14 days of receipt. 


Returned items should be unused and unworn (if applicable) and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will also be happy to exchange the item. 



Please note:

Goods will only be accepted for return if they are returned within 14 days of delivery, unless we have notified you otherwise. 
The item is your responsibility until it reaches us.

Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods. 

The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.

Please also note we will refund an item if it is faulty, after a thorough check of the item. Please allow 7 working days for a refund to be processed.


*Exceptions

Refunds cannot be given for item(s) customised to your specification; e.g. size adjusted, engraved and/or made to order. For health reasons, we hold a NO RETURN policy for earrings unless faulty. This does not affect your statutory rights.

Contemporary Jewellery
We stock a large range of contemporary jewellery in both gold, diamond set and silver from some of the worlds leading jewellery brands. We also stock a lovely range of silver gifts. Please follow the links below to explore the rest of our website:

Georg Jensen
Fope
Fope Twin
Thomas Sabo
Leo Wittwer
Schoeffel
Broadway Silver
Buchwald
Diamonds